Spectrum allows its customers to reach out through various platforms. If you are an existing customer, you will find all the details about bill payment and other discounts that you can avail in case if you are moving to a new place. The simple way to pay Charter bill is to contact customer service and tell them that you are looking to pay your bill.
You do have an option to inquire about your bill as well. As we are all aware of the global pandemic crises caused due to coronavirus knows as COVID19, all the local stores are closed for some time (not specified). It also advised by health professionals to stay indoors so you may avoid any potential risks.
Spectrum customer service is operational online and you can always call them for all the queries that you may encounter. To avoid wastage of time you should have all the information with you when you are looking to pay your bill.
Things you need to keep with yourself when you are looking to pay a bill:
You can call on customer service number but one thing that you should have is an official account number with Spectrum. Their representative will ask you about your account number and then you will mention that you want to pay your bill through the call.
Make sure that you have your credit or debit card with you and you have the required balance in it. Many times we are not aware if we have credit on our card or not and we have to deal with all the process all over again, so make sure that you have your card and you are ready to pay.
They will ask you about your account details, your account number and you will be able to pay your bill once the Spectrum customer service rep connects you over to the concerned department.
Spectrum Online Bill payment option:
Once you sign up for Spectrum services for internet, cable TV or home phone. When you will have an official Spectrum account you can sign up online, add your username and password, and access your account. There will be an option to choose bill payment option where you can add all the details provided and pay your dues.
When you will have your own account with Spectrum, you can have a free Spectrum app on your mobile phone. There is an option to download the app in the iOS store or Play store through which you can have the App on your phone. Once you have the app, just add your credentials and sign up for your account.
Once you have an account you can choose the payment option and add the details. You will have an option to make a payment once or you can choose a recurring payment option. Either you can make a payment right at the spot or you can choose a date and make a payment on your desired date.
Moreover, if you have a pending bill from the previous month, you can also pay that alongside your new bill but it should not be more than $1000.
Automatic Payment Options Online:
You can access your official spectrum account online and make a payment, there is an option to choose “Auto payment” which means if you sign up for that, once the month will end your payment will be made automatically and the amount will be deducted from your account.
Make sure that you will check the amount when you sign up for the services, you will also get a confirmation message once the payment will be made.
Pay my bill number:
You can visit the spectrum customer service page online and note down the number that is specifically there for the bill payment. Once you will make a call on that number, their representative from the billing department will take your account number and ask you if you want to sign up for autopay, by taking your credit card details you will be done with your payment within minutes. You can save their billing department number for future use as well in case if you will need it.
Make a payment at the store once they are operational:
Once Spectrum local stores reopen after the pandemic situation gets better, you can make a payment by visiting any nearby local store and take your bill along with you once you go there. These days the stores are closed and as the second wave of the virus is around they are not sure when the stores will be operational again.
It is always easy and it takes lesser time when you visit a local store but it advisable for health professionals to avoid any contacts considering the gravity of the situation.
You have all these aforementioned options to pay your bill with the spectrum and you can choose an option that will make your bill payment easier for you, to avoid any further issues regarding the payment it is always a better option to sign up for autopay option.